Accessibility

Information on accessibility can be found below.

Accessible Parking

For accessible parking inquiries, the parking department can be reached at (504) 587-3805. Parking for guests with disabilities is available in Lot 3, which is located across from the East side of the Smoothie King Center off LeRouge Street. To gain access to accessible parking, proper vehicle registration is required as well as a current disabled placard with a matching identification card. To view a map of parking garages with accessible parking, please click here.

For information about accessible parking for an event, please refer to the event information page for that specific event.

Accessible Restrooms

Accessible restrooms are located on LaSalle Street and inside Opening Act and Club XLIV. 

Accessible Seating & Ticketing Information

Wheelchair accessible seating and semi-ambulatory seating are available at Champions Square, the location will vary based upon show production.  When requesting tickets, please identify your needs and/or if you need a seating location that is accessible for a standard-sized wheelchair, larger scooter, or other mobility device. Guests purchasing a ticket for an accessible seat may also purchase companion seats.

If you have purchased a ticket that is not designated as an accessible seating location (ASL/ADA) but you are in need of such, please visit the ticket booth located on the north side of LaSalle avenue and Sugar Bowl Drive. Please note that there may be limited inventory. All ADA seats may be purchased in advance via Ticketmaster.com or through Ticketmaster Customer Service line at 1-800-653-8000.

Champions Square Box Office is a walk-up service only. For more information please call 504-587-3822.

ADA Information Pamphlet

For more information regarding accessibility at our events click here.

Guest Services on Event Days

A Guest Services Tent is located in Champions Square, outside of Opening Act, during all events. At the Guest Services Tent, a Guest Services Representative will be available to assist you and address any issues and questions you may have.

Service Animals

Trained guide dogs, signal dogs or service animals assisting guests with disabilities are welcome inside the Mercedes-Benz Superdome. Please alert a ticket taker that you have a service animal, then proceed to the Guest Service staff in the Guest Services Tent located within Champions Square.

Sign Language Interpretation

Requests for interpretation services should be made at least thirty (30) business days prior to an event. The ADA Facilitator may be unable to fill translation requests if made less than thirty (30) business days in advance of an event.

Website Assistance

Champions Square is committed to providing a positive experience to all our guests and we aim to facilitate the accessibility and usability of our website and mobile site. Our goal is to permit our guests to successfully gather information and transact business through our website regardless of the use of assistive technologies like a screen reader, a magnifier, or voice recognition software.

WEBSITE ASSISTANCE
If you have difficulty using or accessing any element of this website or Champions Square’s mobile site, please feel free to call us at (504) 587-3826 or email us at [email protected] and we will work with you to provide the information, or transaction you seek through a communication method that is accessible for you consistent with applicable law.

ONGOING EFFORT
At Champions Square, we are proud of the efforts that we have completed and that are in-progress to ensure that our website and mobile site are accessible to everyone. We view accessibility as an ongoing effort and are continually seeking solutions that will bring all areas of our website and mobile site to the same level of overall web accessibility.

Wheelchairs

Champions Square has a limited supply of wheelchairs available on a first-come, first-served basis. A valid government issued identification card is required to check out a wheelchair. Wheelchairs may be checked out at the Guest Services Tent located in Champions Square during all events.

The ADA Facilitator can be contacted regarding accommodations and venue processes at (504) 587-3842, by email at [email protected], or by letter to the following address:

ADA Facilitator
Guest Services
PO Box 52439
New Orleans, LA 70152.

For accessible seating ticket inquiries, please contact the Box Office at (504) 587 3821/3822.

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