Ticketing Information

For Accessible Seating and ADA/ASL Ticketing Information, please click here.

Box Office

Box Office Location

On event days, satellite Box Offices are located at the North & South LaSalle Street entrances of Champions Square.

Box Office Contact Information

Phone: (504) 587-3822

Box Office Hours


Purchasing Tickets

Tickets can be purchased at www.ticketmaster.com, all Ticketmaster Outlets, the Smoothie King Center Box Office, the Champions Square Event Day Box Office on event days, or charge by phone at 1-800-745-3000.


Ticketmaster Express, Ticketmaster’s national IVR automated phone line, is a quick and easy self-service method of buying tickets. This line is available 24 hours each day, 7 days a week. This self-service information and ticket purchasing line is available for the majority of events handled by Ticketmaster. Please note that you will not be able to speak with a Ticketmaster representative using Ticketmaster Express.

National Ticketmaster Customer Service number: 1-800-653-8000

This is an easy access number that directs Ticketmaster customers to customer service for support on previously placed orders.

National Accessible Seating number: 1-800-877-7575

Will Call Procedures

Will Call Hours

Will Call Location

Prior to event day, Will Call is located at the Smoothie King Center Box Office.

On event day, Will Call is located at the Event Day Box Office on the Poydras Street side of Champions Square. Please click here to view the location of the Will Call Event Day Box Office.

Requirements for Picking Up Tickets from Will Call

A photo ID of the person who placed the order is required to pick up tickets. It is also helpful to present the credit card used for payment, however, this is not required.

Accepted Payment Methods: Cash, Master Card, Visa, American Express, Traveler’s Check, Discover.

Ticket Policies

Re-entry policy

Once a ticket has been scanned for entry into Champions Square, exiting and then re-entering is not allowed.

Children’s Ticket Policy

Duplicate Tickets

Patrons with illegally duplicated tickets will not be allowed to enter Champions Square.

Lost/destroyed/damaged tickets

If proof of purchase can be obtained, then the ticket can be reissued on the night of the event only with proper ID.

Refund Policy

No refunds or exchanges will be made unless there was a change to the date or time of the show. All refunds are done at point of purchase.

Ticket Reselling

The resale or attempted resale of tickets on the Caesars Superdome/Smoothie King Center/Champions Square property is prohibited by law. Violators will be removed from the premises and subject to arrest and prosecution as appropriate.

Our Venues